What's great
I love how human the AI sounds. It doesn’t talk like a bot at all. People actually enjoy the conversation which makes the data we get way accurate.
What needs improvement
Pricing is based on the number of seats and responses but it could really benefit from offering flexible add ons for additional responses without needing to upgrade plans.
vs Alternatives
I picked TheySaid because it makes gathering feedback a breeze. Its conversational AI digs up deeper insights compared to the usual surveys.
How long does AI setup and training actually take?
It’s quite speedy setting up and training the AI typically takes about 10 to 15 minutes based on what TheySaid’s interface shows.
Do participants find the chat interface easy to use?
Absolutely. Most participants really appreciate the chat interface for its intuitive and user friendly design which is both clean and conversational.
How well does it handle conditional logic and branching?
It really excels at handling branching you can easily set up intuitive conditional logic like based on NPS score, user plan, persona or sentiment so that respondents can follow personalized paths.