What's great
Because it lets kids capture the wonder of writing to magical friends while giving parents a completely private, ad-free inbox to keep those memories.
What needs improvement
More character themes and customization options so each child’s experience feels more unique.
vs Alternatives
I picked WishfulMail because it turns simple kid memories into something you can keep. I ended up writing my own letter to Santa and realized how secretly fun this is for adults, too. :D
Do you offer templates or prompts for kids’ letters?
The site does not currently clearly list templates or prompts for letters.
What data do you collect, and how long is it retained?
They collect account information and children’s letters, keeping children’s messages for up to 30 days before deletion, and payment data for about 7 years.
Is customer support available for setup and issues?
Yes, users may contact them to terminate or modify their accounts, implying support for issues.