
As a paying subscriber, my account was suddenly deactivated with no clear explanation. Support only pointed to an automated “terms violation” flagged by their algorithms, but never specified what rule was broken. On top of that, I lost access to all my documents and was still charged afterward. Terrible transparency and customer care — I cannot recommend Gamma.As a paying subscriber, my account was suddenly deactivated with no clear explanation. Support only pointed to an automated “terms violation” flagged by their algorithms, but never specified what rule was broken. On top of that, I lost access to all my documents and was still charged afterward. Terrible transparency and customer care — I cannot recommend Gamma.
What needs improvement
customer support issues (4)automated responses (5)refund policy problems (4)
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