SUKUI LIU

SUKUI LIU

Better than good
89 points

About

My journey spans 15 years in online video (KU6, Tencent Video,YIXIA) and 4 years in AI. I have navigated through the PC and mobile internet eras, and am now fully committed to the age of Artificial Intelligence.

Links

Badges

Tastemaker
Tastemaker
Gone streaking 10
Gone streaking 10
Gone streaking
Gone streaking
Gone streaking 5
Gone streaking 5

Forums

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

View more