I hate to say it but I’ve had a very negative experience with waggle. My first temp monitor died after a year. About a year and a half later I bought another temp monitor, a 4g tv camera and a 4g mini. The temp monitor is working, both cameras are not. Customer service rarely answers the phone or email. Their answer when I finally got someone on the phone was maybe it’s a network issue someone will get back to you in 24-48 hours. For a product that’s supposed to help keep pets alive that doesn’t sound like good customer service when they don’t even have technical support on hand to help troubleshoot problems. Most likely I’ll be trying to return both cameras and cancelling my subscription plans. The picture is also lesser quality than the cheaper cameras I have off of Amazon and less responsive
What needs improvement
device reliability (8)customer service response time (4)network connectivity issues (8)camera integration (1)
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