We've done ~90 human interviews because we believe in being really user centric. The Zoom transcriptions are rubbish, Notta clears them up better than anything I'v yet encountered.
At this point Figma is defacto because of how easy it is to design and iterate on whats important in digital products. Figma is our backbone so it deserves a shoutout. Currently we are one of the few genuinely unique and useful Figma plugins I hope you'll check us out.