Kelly Farrell

Kelly Farrell

Product Marketing Manager
32 points

Forums

Kelly Farrell

1yr ago

Fin AI Copilot - An AI assistant for every support agent

Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin provides instant answers, so your team can stop wasting time and focus on what really matters: forging deeper relationships with customers.
Kelly Farrell

1yr ago

Knowledge Hub - Power AI, agents and customers with the right content

Centralize, manage, control and optimize all of the information that powers AI, agents, and self-serve support in one place in Intercom’s brand new Knowledge Hub. Powering AI-first support with great content has never been easier!