Jermaine Lafond

With 500M+ users, it's where customers expect to reach businesses instantly.

That's why we built our AI WhatsApp agent at Kipps.ai.

After countless requests from businesses struggling to keep up with customer messages, we're launching on Jan 22nd with:

I put together a digest of the last few months building Ting - the good, the meh, and the lessons I can imagine me wanting to tell future founders so they can dodge the bruises and get to the good stuff quicker...

The good:
- Nearly 1,000 users - ~50% MoM growth with no ads.
- Added Outlook, Teams, Zoom + multi-calendar.
- Launched Memories, micro product moments when the AI remembers small details + you feel seen.
- Team is now 2 founders, 2 engineers, AI QA + day-one consultant. Oh, and a baby was born yesterday!
- Inbound pilots from a top 10 tech company, top 3 ad network, top 3 bank.
- Great investor convos at Web Summit + SF.

Yesterday, we launched NiceJourney and ended up at #23!

Not bad, not great, just somewhere in that weird middle zone.

And honestly, today we re not sure how to feel about it.