Jeffrey Carter

Jeffrey Carter

Data Center Manager
#103011523 followers5 following
🌟 5 day streak
#4,460Last month
7 KP
>10,000All time
8 KP

About

I am a commercial and critical environments manager with a skilled background in HVAC and electrical infrastructure. I write MOPS, SOPS and EOPS as Well as training technicians to run critical sites. I have strong knowledge with building management systems such as Liebert and Metasys and Schneider. I am a former journeyman refrigeration serviceman with many years of various critical data centers and critical operations. Experiences include, St Joe's Heath Care, EDS, GM, Johnson Controls, ISS, HP and DXC. I not only specialize in data center management, but also automotive process environments, including Kathabars, Desiccant wheels, wind tunnels & clean rooms. 14 years at the GM Proving grounds for JCI as a process hvac technician.

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Forums

Inquir Computep/inquir•

3d ago

What should users see while a background job is running?

A user uploads a file, starts an export, and closes the tab. The work may still be running, but when they come back, they need to know what happened.

I am building Inquir Compute for apps, databases and background jobs. I am interested in the part users see, beyond whether the job itself succeeds.

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14d ago

How do you handle churn caused by product complexity when users originally signed up for simplicity?

In the beginning, every feature request felt like an opportunity to make the product better. But as we kept adding capabilities, our churn rate slowly started creeping up.

The hardest realization was that in trying to serve every edge case, we ruined the clean experience that attracted our initial users. People are leaving not because we lack power, but because the app now feels overwhelming to navigate.

For founders who have scaled their feature set: how do you prune or simplify your product without alienating the power users who requested those extra features?

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