Jatin Jangid

Getting guidance right where the work happens feels really valuable. In early usage, what did people find most helpful, quick feedback on drafts or the confidence of knowing the advice is expert-backed?

In-app communities sound powerful when done right. In early usage, what helped teams most, keeping discussions close to the product or consolidating all those community features in one place?

Turning raw customer sentiment into something actionable is hard for most teams. In early testing, what helped users trust the insights most, the summaries, the trends over time, or the way actions were suggested?

Making demos is always harder than it looks. What surprised you most about how teams used the AI feature once they got their hands on it?