Jamie Frausto

Jamie Frausto

Founder @ Hotelia.io | CX Leader
#853746314 followers6 following
#4,322Last month
7 KP
#60,209Last year
3 KP
>10,000All time
20 KP

About

I come from a mix of hotel operations and tech, spending years building booking and operational systems across multiple industries to improve both the customer experience and the internal tools teams rely on. I’m driven by solving messy problems with clear, intuitive design. My goal is to bring modern, AI-powered operations to independent hotels and help transform the independent hospitality market.

Badges

Tastemaker
Tastemaker
Gone streaking
Gone streaking
Gone streaking 5
Gone streaking 5

Maker History

Forums

Hotelia.iop/hotelia-io•

26d ago

Help independent hotels keep more of what they earn, and earn more on every booking.

I built Hotelia because independent hotel owners deserve to keep more of what they earn, and to earn more on every booking.

When you run an independent business, you are working toward your own success. You should have real control over your bookings, your revenue, and your guest relationships. That belief is the whole reason Hotelia exists.

Hospitality has been part of my life for as long as I can remember. I started out managing Marriott hotel brands and worked nearly every role along the way: the front desk, housekeeping, social hour, all the way up to running the whole operation.

Hotelia.iop/hotelia-io•

7mo ago

Why I stopped complaining about legacy hotel tech and started building a solution.

After a decade in hospitality, from running hotel operations to working at Airbnb and hosting my own guests, I realized something. The tech for independent owners is broken.

We are stuck with fragmented legacy tools while losing 15% to 25% of our revenue to big OTA commissions. I finally decided to stop complaining about it and start building the solution.

•

7mo ago

Hotelia.io - Commission-free bookings & OS for independent hotels

Hotelia.io is the intelligent operating system built for independent hoteliers who value the art of hospitality. We replace fragmented legacy tools and costly 25% OTA commissions with a seamless 0% commission booking engine and automated operations. From tailored guest add-ons to a natural-language AI back-office assistant, Hotelia handles the manual heavy lifting so you can focus on your guests. Take back your revenue, your time, and the personal touch that makes your property special.
View more