Holden Chase

Holden Chase

Customer Experience Consultant

About

I work with businesses that want to improve how they interact with customers across digital channels. I’m interested in products that help teams communicate clearly, respond faster, and build better long-term experiences. I usually support software that feels approachable, solves real frustrations, and respects both the customer and the team behind the product.

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Forums

5d ago

How do you handle visitors who are interested, but not ready to book a demo?

I ve been thinking about this while working on a B2B website.
A lot of early-stage SaaS sites seem to have the same gap:
1. Book a demo feels too heavy for casual visitors
2. Contact forms feel like sending a message into a void
3. Full live chat tools create the pressure to be online all day
4. Email links are simple, but easy to ignore
So I m curious: if you re a solo founder or small team, how do you turn a silent website visitor into a real conversation?
Do you usually use:
- a contact form
- live chat
- Calendly / demo booking
- plain email
- Telegram / WhatsApp / Discord
- something else?
Mostly trying to understand how founders actually handle this before we ship our first version.

6y ago, Mailwarm was #1 on PH. Today, we’re launching Mailwarm 2.0. First again ?

Hey Product Hunt

Almost 6 years ago, @Mailwarm launched here.

Back then, the idea was simple: help teams warm up their inboxes and build sender reputation before scaling email.

That launch changed a lot for us.
Mailwarm became #1 Product of the Day and Product Hunt helped us get our first real wave of visibility, users, and feedback.

How do you market a product that's designed to be used less?

Here's a marketing problem no one prepares you for: what happens when your product's success means people stop using it?

At Murror, our best outcome is when someone works through what's been weighing on them and doesn't need to come back for a while. They journal, they process, they gain clarity and then they go live their life. That's the whole point.

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