Me, My wife and our two children rented a mobile home for two weeks in Spain this summer. On the fourth day of rental the front tyre broke on the highway and damaged the vehicle. We waited for help in the roadside for 5 hours (!) in 37 degrees on the highway with our two small children. It was very dangerous due to the high speed cars and the heat. The mobile home had to be repaired and we were promised a full refund by the owners since we were told we were fully insured in Yescapa. It turned out that since the Tyre didn’t explode but were ripped apart Yescapas insurance didn’t cover anything and the owner didn’t want to cover anything even though It turned out that the mounted tyres were 9 years old! It’s recommended to change after 4-5 years.
All in all: We paid 2.532,15 Euros for three days of use before the Tyre broke and were offered 130 Euro in refund by the owner. Even the missing fuel were charged (the auto camper were towed away) We had to find a rental car and book apartments via Airbnb so the summer budget got doublet up. Never use this company - no support whatsoever in case of emergency. In the app there’s No phone numbers to call and nobody to call in case of issues with the owner etc. I highly recommend not to use this company. Use a known brand like Avis, Europcar etc for your autocamper experience.
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