Mike Gozzo

Mike Gozzo

ZendeskZendesk
Co-Founder & CTO at Smooch.io
929 points
All activity
Messaging provides customers with the unique flexibility to pop in and out of the conversation at their leisure, while giving CX teams the tools to automate answers to get back to customers faster, and easily manage all conversations from a unified workspace.
Zendesk messaging (Beta)Deliver rich, modern & automated conversational experiences
State of Messaging 2019
State of Messaging 2019Data and insights on conversational technology

With the holidays around the corner, we built a chatbot to test your messaging etiquette. Check it out — and help Chat Santa raise $10k to help end the cycle of poverty and social exclusion this holiday season!

https://smooch.io/chatsanta/

Chat SantaWere you naughty or nice on chat this year?

Make your software ready for WhatsApp today with Smooch — your turnkey WhatsApp Business Solution Provider. The world’s biggest enterprise companies rely on Smooch to connect them to WhatsApp and other popular messaging channels.

Smooch.io for WhatsAppEngage with your customers on WhatsApp like never before

Smooch for Bots enables bot companies to instantly deploy their bots wherever users are. Whether that’s on the most popular chat apps, mobile apps and web messengers or SMS.

Smooch for Bots
Smooch for BotsInstantly deploy your bots wherever users are

Create custom interactive experiences that sit on top of the chat window and work across all messaging channels. Combine the intimacy and contextuality of conversational interfaces with the flexibility and richness of traditional web UIs. Help users complete the most complex tasks without ever having to leave the conversation.

Conversation Extensions by Smooch.io
Conversation Extensions by Smooch.ioGo beyond the boundaries of the chat window
EloBot
EloBotToo busy to answer your phone while doing your job ?
chatform.ai
chatform.aiTurn your web forms into conversations on any messaging app

Built for the future of work, Watson v.1 is the first model in our evolution.

Watson
WatsonPerfect control: the most important thing you carry.

Motion AI + Smooch.io
Motion AI + Smooch.ioBuild bots in minutes without code, deploy them anywhere