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Giles Crouchleft a comment
Great question. I've helped product teams integrate customer feedback into their UX research as part of sprints. Making it a metric. This socializes and norms feedback so it's not feared as much over time. It also helps deal with stakeholder bias. Additionally, keeping a knowledge base of feedback over time helps to track it to assess product improvement over time.
How do you leverage user feedback to enhance the user experience of your projects?
Didem ErişkinJoin the discussion
Giles Crouchleft a comment
Fascinating. A first iteration of a social agent. Although positioning it to replace smart phones, speakers, glasses requires a huge shift in how humans currently interact with devices. Which means sociocultural change. That can take time and this is a first-mover product like the AI Pin. We are at the start of a shift in how we engage with the digital aspects of our lives.

Rabbit r1AI powered pocket companion
Giles Crouchleft a comment
Great question! A good reference point for AI is to look at social media giants. Around the world they are being sued. Why? Because they knew the harms and tried to bury them. But cultures always, and have, for thousands of years, pushed back when a technology harms them. History doesn't repeat, but it often rhymes. Smart AI companies will see this and move to ensure privacy, gender and racial...
AI Ethics: Balancing Innovation and Responsibility
Umar SaleemJoin the discussion
Giles Crouchleft a comment
This looks promising. The UX in iOS is slick and well thought out. Hopefully a desktop app and iPadOS version coming as I think it will need that for serious traction. Using LLMs for transcription is fast becoming table stakes and a minimum. Good Slack integration. Maybe Notion next?

Groupthink for iOSAutomatic meeting agenda & notes shared instantly on iOS
Giles Crouchleft a comment
I've been lucky enough to be in the beta and absolutely love this calendar app. There are a lot out there today, but there's something about MayDay that seems to just work better. Tags are great for organising and I use the shield function a lot, especially for writing times.

MaydayThe AI-assisted calendar that helps you make time to thrive.
Giles Crouchleft a comment
Great question! Expectations are exceeded when value is delivered. I'd like to see tech startups move away from the stale "problem solving" mindset to a "critical thinking" one, which works far better in today's interconnected world where products need to talk more with other products. That requires an understanding of complex systems, not just problem solving.
If you could magically solve one problem in your industry, what would it be? ✨
Max KrasilovJoin the discussion
Giles Crouchleft a comment
One tactic I've found works in the early stage is building what I call a Beta Cohort, those that will give you brutally honest feedback during the early days. Onboarding is always the challenge. People expect to find value fast today. That's a big challenge!
What is the most frictionless way to educate and support your customers, and keep them for life?
Manoj RanaweeraJoin the discussion
Giles Crouchleft a comment
A walk in the woods is always invigorating...also, watching some of the great little films on Field Notes Brand website...funny, the little things we do that inspire us when we're in a rut.
What's your secret for staying motivated and not feeling discouraged?
Cansu AydedeJoin the discussion
Giles Crouchleft a comment
Hopefully marketers will stop being over-reliant on useless data that stifles creativity and is, at best, unreliable.
How do you think marketing will look like in 5-10 years?
Stefani SparyshevaJoin the discussion
Giles Crouchleft a comment
That's ridiculous.
Describe your product in 5 words.
Aaron O'LearyJoin the discussion
