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•12d ago
Presence isn't productivity. Why do we track them the same way?
Been having some great conversations here lately, and one thing keeps coming up: most tools that try to answer "is my team working" actually only answer "was my team present." Those aren't the same question, but we treat them like they are.
For field and delivery roles, presence often is the job, showing up at the right place at the right time matters. But for remote knowledge work, presence tells you almost nothing. Someone can be "checked in" for 8 hours and get nothing meaningful done, or be checked in for 2 hours and ship something great.
Building Trackly has forced me to actually separate these two problems instead of bundling them. GPS/check-in solves presence for field teams. But productivity, the "what actually got done" side, needs a completely different signal: milestones, outcomes, client acknowledgments, not location data.
Curious how this community thinks about it: