Emilia Johnson

Customer support as we know it is fundamentally reactive. Users get stuck because of an unclear product flow or out of date help docs, submit tickets, wait for responses, and hope someone understands the context of their problem. Meanwhile, support teams spend their days answering the same questions over and over, never getting ahead of the real problems.

All of you who are building a personal brand, I guess, keeping up with the onslaught of notifications is not the easiest thing to do. I personally open some notifications after a month (like today on Bluesky, Substack and Twitter), not to mention that I reply to some messages after months. It helps me keep my sanity. But it took me almost 4 hours to handle these today.

On the other hand, I manage ProductHunt and LinkedIn quite regularly.

I joke mostly, but in reality forgetting things often or getting easily distracted has been a tough one for me that no amount of calendar reminders, notes, stickies, post-its, and alarms can solve. So when Fieldy launched calling themselves an IRL Granola targeted for ADHD folks to help them remember, I knew I had to try it out.

Note: I did Hunt Fieldy but I paid for the product myself. I was not sponsored for this review. I was gifted a yearly subscription however, to help experience the product from the Fieldy team. Thoughts are my own.