Elizabeth Collins

Elizabeth Collins

Transforming customer care and service
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Elizabeth Collinsstarted a discussion

UK startup: Developing tech that helps service providers detect when customers might need support

Hi everyone 👋 I’m Elizabeth, part of a UK fintech-for-good startup called Serene. We’re developing technology that helps banks and service providers detect when customers might need extra support - not just after things go wrong, but earlier on, when life changes start to show up in small ways. Along the way, we realised the same approach could help people directly too — spotting wasted spend...

Elizabeth Collinsstarted a discussion

UK-based beta launch: timely support and low-effort optimisation for your accounts

Hi Product Hunt, I work with Serene - a UK-based fintech-for-good startup helping banks and providers detect vulnerability and provide proactive support. Along the way, we realised something simple: life isn’t one long crisis. It’s highs, lows and the quiet in-betweens. Yet most services only notice when things really go wrong (like missed payments). That’s why we’re now exploring a...