DJuane Jackson

iTechSmart Suite delivers a unified AI-powered platform for monitoring, automation, security, and cloud management. With 40+ tools and 200+ integrations, it simplifies IT operations, enhances visibility, automates incident response, and improves performance across on-prem, cloud, and hybrid environments—helping teams reduce complexity, boost reliability, and operate smarter.

iTechSmart Core is an AI-powered IT co-pilot designed to streamline support, speed up resolution, and eliminate repetitive work. It guides troubleshooting through the OSI model, suggests scripts, generates ticket notes, manages tasks, and provides instant knowledge base insights. With an AI chat assistant built for IT terminology, Core delivers fast, accurate, and consistent IT operations.