DJuane Jackson

DJuane Jackson

Unified Autonomous IT Operations
#92526390 followers5 following
✨ 3 day streak

About

As the Founder & CEO of iTechSmart Inc., and a U.S. Army War Veteran with 23+ years of IT experience, I built this Suite to solve the problems I witnessed across healthcare, government, enterprise, and MSP environments: fragmented tools. Unlike platforms that force a rip-and-replace migration, iTechSmart integrates deeply with ServiceNow, Jira, Slack, Teams, and legacy enterprise tools. Organizations can keep their existing systems—our platform sits on top as the intelligence layer that accelerates them.

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Maker History

  • iTechSmart Suite
    iTechSmart SuiteUAIO - UNIFIED AUTONOMOUS IT OPERATIONS
    Dec 2025
  • iTechSmart Core
    iTechSmart CoreThe AI Co-Pilot Empowering Faster, Smarter IT Decisions
    Dec 2025
    • 🎉
    Joined Product HuntDecember 6th, 2025

Forums

DJuane Jackson•

1mo ago

iTechSmart Core - The AI Co-Pilot Empowering Faster, Smarter IT Decisions

iTechSmart Core is an AI-powered IT co-pilot designed to streamline support, speed up resolution, and eliminate repetitive work. It guides troubleshooting through the OSI model, suggests scripts, generates ticket notes, manages tasks, and provides instant knowledge base insights. With an AI chat assistant built for IT terminology, Core delivers fast, accurate, and consistent IT operations.
DJuane Jackson•

1mo ago

iTechSmart Suite - UAIO - UNIFIED AUTONOMOUS IT OPERATIONS

iTechSmart Suite delivers a unified AI-powered platform for monitoring, automation, security, and cloud management. With 40+ tools and 200+ integrations, it simplifies IT operations, enhances visibility, automates incident response, and improves performance across on-prem, cloud, and hybrid environments—helping teams reduce complexity, boost reliability, and operate smarter.
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