C4

C4

Do not use Japan Crate.
Japan Crate
Paid them over 2 months ago and still don't have one of the "monthly" boxes I ordered as a gift. Do not purchase this for yourself, or especially a gift as you will be unable to explain to the person with reason what the heck is going on as their customer support is purposefully vague and misleading with answers. At one point they straight up verifiable lied to me numerous times claiming it was stuck in customs despite paper work and tracking showing only a shipping notice has been made. Just one of the worst experiences I've had with a business in many years. I can't suggest you avoid this company enough.

What needs improvement

delayed shipping (6)misleading customer support (3)