Dejvis Ago

Dejvis Ago

Manager
Synthesia
Unacceptable Service – Account Banned Within 30 Minutes! I subscribed to Synthesia, paid for a 1-month subscription, and within 30 minutes, my account was banned without any valid reason. I was simply creating a promotional video for my dental clinic about dental implant pricing, which is completely legitimate and complies with their terms of service. To make matters worse, the appeal process doesn’t work—the form they provided is broken, leaving me with no way to contest the ban or request a refund. This is completely unprofessional and unacceptable. If you’re considering using this service, think twice. They ban accounts arbitrarily, provide poor support, and leave paying customers without answers. I am extremely disappointed and feel scammed. Avoid this platform if you value your time and money!

What needs improvement

poor customer support (3)account bans (1)strict no-refund policy (2)
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