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ciopulseleft a comment
Hi Product Hunt, ciopulse came out of a frustration most IT leaders will recognise. The service desk dashboard glows green, every SLA target met, every ticket closed within window — but the people you support keep saying IT is letting them down. The "green watermelon" problem: green outside, red inside. Existing satisfaction tools did not solve it. Generic survey platforms have no idea what an...
ciopulseThe real-time CSAT engine for enterprise ITSM.
CIOPulse is a real-time CSAT platform for IT service teams. Every resolved ticket triggers a short survey linked to the incident, agent, and team. PulseAI summarizes open-text feedback and enables automatic service recovery for low scores, with an average response time of 18 minutes. It works with any ITSM via URL integration and offers a certified app for ServiceNow, trusted by enterprise organizations across multiple industries.
ciopulseThe real-time CSAT engine for enterprise ITSM.