Charles Ogada

About

I’m a builder and founder focused on creating practical B2B software. I work mostly on AI-powered products that help businesses communicate better with their customers and eliminate repetitive tasks that slow down growth. Big fan of shipping fast, learning from users, and improving products based on real feedback.

Badges

Tastemaker
Tastemaker
Gone streaking
Gone streaking

Maker History

  • Digital Epigram
    Digital EpigramCustomer service infrastructure to grow your business.
    Jun 2026
  • 🎉
    Joined Product HuntJanuary 24th, 2026

Forums

Introduction to Digital Epigram

Hey Product Hunt
We built Digital Epigram because most businesses lose customers in support, not marketing.
Customers ask the same questions every day across websites, email, WhatsApp, Instagram, and live chat and teams either respond too slowly or hire more people just to keep up.
So we built AI agents that can:
learn your business from your knowledge base
answer customers instantly
continue conversations across channels
hand over to humans when needed
and keep the full conversation context everywhere
One thing we re especially excited about:
When someone emails your business, the conversation can continue naturally from your inbox while still syncing back into Digital Epigram so your team and AI stay aligned.
Our goal is simple:
Help businesses deliver support that feels fast, personal, and scalable without building massive support teams.
Would genuinely love your feedback, questions, and even criticism we ll be here replying all day

16h ago

Digital Epigram - Customer service infrastructure to grow your business.

AI agents can now use tools to take action. Digital Epigram agents can now work with approved tools inside published workflows, helping support move from simple answers to real operational steps like lookups, ticket creation, and workflow actions.

5mo ago

New here 👋 Indie founder building in the AI + customer service space

Hey Product Hunt folks

I m Charles an indie founder and developer. I ve been quietly building products for a while, but I recently decided to be more intentional about learning in public and engaging with the PH community.

My background is mostly in software engineering, and lately I ve been deep in the weeds of AI, customer support workflows, and how small teams can scale without burning out. and I'm currently building Digital Epigram

I m here mainly to:

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