Cerca Hedgecock

Cerca Hedgecock

IT Generalist

About

From managing servers to setting up remote access, I wear many hats. At CapeCode, I keep the tech stack stable and the team supported, whatever the issue, I’m on it.

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Forums

How to make your app feel 10x better in 5 minutes.

Road to 1,000,000 #Votap users Day 54 | Current: 1279

Laura Genno

2d ago

Which support tools (and flows) your company is currently using?

I am working for a 20-person startup. @Linear is our product development system, which we really enjoy.

Currently, our operations team receives support requests via their personal email and then publishes requests in the Slack channel, where developers are picking up issues, but we would like to upgrade to a more comprehensive system with a shared inbox. I would like it to have an integration with Linear, and the ticket creation to be automated as much as possible. It would be great to have a help center (documentation), too, as a part of the offering.

Your Site Is Translated. Your AI Visibility Isn't. That's a €45k Gap.

You spent thousands translating your site.

French. German. Spanish. Japanese. Maybe more.

Here's the painful truth: Your site is translated. Your AI visibility isn't.

When a German user asks ChatGPT in German about your category, you're invisible. When a French prospect searches Perplexity in French, your competitor shows up.

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