Korl’s Slack Agent uses AI to automatically capture and track customer feature requests – without adding new tools to your workflow. Here’s how: 1. Extracts requests from customer calls in Gong, Zoom, Fathom, Fireflies, and more 2. Routes requests for review so you can file or update Jira tickets right from Slack 3. Notifies you when features ship with a personalized update for customers It helps CSMs avoid the request “black hole” while giving Product visibility into what customers need.

Korl uses AI to help CS and account teams surface unrealized product value to each customer. It turns data from tools like Jira, Docs, Figma, and Salesforce into tailored, customer-ready presentations and messages for roadmap, QBR, and renewal conversations.