360 CallAnchor is an application for mobile call tracking that captures and automatically logs all incoming and outgoing calls made by staff members using their own mobile phones. The details of all the calls made are automatically synced with the appropriate entry in the CRM or can be accessed from the dashboard. Staff members don't have to obtain new SIM cards or dialers; they can simply use their own mobiles without having to learn anything about any other application or call system.
360 CTI is a Salesforce-native AI telephony platform that helps sales and support teams handle every customer conversation from Salesforce. It offers AI voice agents, intelligent call routing, click-to-call, automatic call logging, real-time transcription, sentiment analysis, call recording, and analytics—all without switching applications. Improve agent productivity, customer experience, and sales performance with one unified calling solution.
