I don t think AI agents will replace support teams by 2026. What we re seeing across every company we work with is something different. AI becomes the foundation that handles volume, speed, and routine accuracy, while human teams shift into roles that require context, judgment, and empathy.
Most support leaders tell us the same thing: once AI removes the repetitive load, teams finally have the bandwidth to do the work that actually matters. They solve complex cases faster, focus on relationship-building, and deliver a better experience overall.
I ve visited 42 countries so far still chasing cultures, hidden gems, and stories worth remembering. But every trip left me fighting the same frustrations
Travel planning can be exciting until you hit the budgeting part. That s why we built Triplancost a simple tool to help you:
Plan your itinerary step-by-step Estimate your travel costs upfront Track your expenses in real-time
No more guesswork or spreadsheet headaches. Whether you re planning a weekend getaway or a world tour, Triplancost helps you stay organized and on budget.