Andy Vanosdale

I currently use US Global Mail (started in August 2025), and overall, it's a solid product. For an individual on the road, having a service to send me envelope and package scans with options to scan the contents and ship anywhere is super appealing. It has a wide network of mail receivers across the country. I'm not sure what the AI Mailroom features are, as I have not enountered them (except maybe the sender's name, but I would argue that's more ML than AI). If support is ever needed, an AI is there to answer basic questions and run interference (for any human that may be behind the scene likely never getting the feedback they need to improve the product). The add-ons can start to add up quickly (i.e.: more scans than the allotted each month get super pricey). The user flows have a technical engineer feel that are not the most user friendly (i.e.: picking up in person requires a shipping destination address selection). There are no apps available for iOS and Android (though one could put a shortcut on the home screens) as well as no PWA (Progressive Web App). Automations require a business plan (not on the individual plan). There are plenty of other virtual mailbox and mail receiving services, and so far, this is meeting my initial, limited needs.