Alex Hughes

Things (by culturedcode) does the trick for me. Specifically, the "Today" view when it comes to what I need to focus on and when.

I think the importance of consistency and a little patience are often overlooked. Where a campaign is launched and without good reason, people start straying from the message/audience/objectives. Most often because the campaign hasn't met their immediate expectations.

Loom for presentations, feedback, providing support, tutorials and more. Big fan!

We have a couple of frameworks published in the Figma community for anyone who uses Figjam. Right now we have a great one to help with your product story, and another to help piece together your company vision. https://www.figma.com/@teamgretel

A good friend and I started creating a way for people (tourists especially) to find the best places to watch their favourite sports. (i.e. This bar in Barcelona is the best place showing England vs Ireland at 2 pm). We were able to sign up a bunch of bars to be early adopters, but eventually, other commitments took over, and we decided to abandon the idea. I guess the lesson would be that...

My wife is figuring this out at the moment (she just opened a salon here in Barcelona) and so far, the most useful thing has been to ask for them. She does her best to identify those customers who are openly pleased, engaged, and on their way to becoming fans. She's then transparent about how much their review could help. So far, that transparency/openness has really helped.