I often see the media sharing articles about layoffs due to AI, how junior programmer positions are less in demand, how there is also a decreased interest in copywriters and graphic designers, etc.

About 2 weeks ago, Teammates launched a tool (AI HR-ist), and right now I came across a post from a local marketer who shared interesting data about Ask AI (an internal AI/chatbot system), which today handles almost 94% of all routine HR requests, such as:

• vacation requests

• onboarding new employees

• payroll information and attendance records

• benefit selection and answers to basic employment questions

Results of AI implementation at IBM

• 94% of the HR agenda is automated

• Payroll, vacation, administration even terminations have been automated

• $3.5 billion saved

• 40% drop in HR costs

IBM also claims that employees are happier. The HR department s internal NPS score increased from -35 to +74 after the implementation of AskHR (source: HR Asia). 6% of questions are still directed at people AI has not yet completely replaced complex or emotionally sensitive situations.