Zoom Reviews

Reviewers largely see Zoom as the dependable default for virtual meetings: easy to join, familiar to clients and non-technical users, and strong on call stability, audio/video quality, screen sharing, recording, breakout rooms, and larger sessions. Several say it works well even on weaker connections and across remote teams. The main complaints are a crowded, dated, sometimes heavy interface; scattered settings and permissions; occasional audio, video, or connection glitches; and limits in the free plan. Makers also praise its robust SDK and reliable integrations for call bots, transcription, and AI workflows.