Zefi.ai

Zefi.ai

Transform the voice of your customers into value.

5.0
β€’7 reviewsβ€’

1.5K followers

Zefi is a Customer Insights platform. It lets companies prevent churn, grow faster, and stay ahead of their competition and changing customer needs. Zefi helps Product and CX teams by automating the analysis of all customer feedback and conversations - calls, surveys, customer support tickets, reviews, and social media - and providing real-time actionable insights to 10x their products and increase user satisfaction.
This is the 2nd launch from Zefi.ai. View more
Zefi 1.0

Zefi 1.0

Transform user voice into value
Zefi helps reduce churn, increase revenue and stay ahead of competition by automating the analysis of all customer feedback - calls, surveys, customer support tickets, reviews, and socials - and providing real-time actionable insights to 10x their products.
Zefi 1.0 gallery image
Zefi 1.0 gallery image
Zefi 1.0 gallery image
Zefi 1.0 gallery image
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AppSignal
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What do you think? …

claudio maria irace
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Ivan Xu
Interesting pivot from an issue-tracking system to a VoC platform - seems like a smart move! The automatic tagging and sentiment analysis across different customer touchpoints could be a real time-saver for CX teams. Been struggling with manual customer feedback analysis myself, so this definitely catches my eye. Would love to see how the real-time insights feature works in practice, especially for larger datasets. πŸ€” Might give it a shot for our upcoming user research sprint!
Alexandros Fokianos
@_ivan1 let us know if you want to try out the product!
sharmendra vishwakarma
congratulations! would love to test the voice to sentiment analyis and possible recommends to streamline the custome expectations.
Alexandros Fokianos
@sharmendra_vishwakarma happy to give you a demo!
Riccardo Gabrielli
πŸ”₯πŸ€–πŸ”₯