During my interaction with the CEOs and Service Desk Managers of various companies, I always found them expressing their concern about providing better and faster workplace support to their employees. After trying out multiple chatbots, I can say that I was able to empathize with their worries. With the current chatbots that are in the marketplace, businesses are struggling to provide workplace support that's satisfiable to their employees. Chatbots that provide textbook responses to users' queries don't make sense anymore in this era of Artificial Intelligence and Automation. Businesses need an intelligent virtual assistant that can handle users' queries/requests by not only providing textual responses that have a human touch but also by offering the actual resolution via end-to-end automation. Be it unlocking an account, resetting a password, or taking care of a user's onboarding process, the virtual assistant should be able to take care of all of these tasks by itself without human interference. That's when it hit me, why wait for someone else to come up with a solution to this? So, with my team by my side, together, we have created Workativ Assistant, an AI-powered platform to build an intelligent virtual assistant with automation capabilities for workplace support. So, now that you know about our product, we would appreciate it if you could take some time to leave your thoughts about Workativ Assistant in the comment section below because we believe that feedbacks are what will shape us into a better version of ourselves. Cheers! Vinod.

Workativ

AI agent platform for HR and IT teams. Deploy in days.

AI agent platform for HR and IT teams. Deploy in days.