WIYM

Hello everyone It’s Erwan, from WIYM. WIYM collects, notifies, manages and measures customer feedback. The installation is simple, fast and adapts to your use. Connections with third-party tools make it easy to share with your employees and enrich data on your users. In its Beta version, WIYM offers the following functionalities: • Retrieval of user feedback via widget, mail or API • Real time notification on Slack • Arrangement of user feedback via a tag system • Workflow for user feedback management (new, in study, replied, closed) • Filters integrated in the dashboard (customer , tag ...) • Annotate and comment a user feedback with other collaborators directly from the interface • Synthetic summary of activity in a dashboard The following functionalities will be integrated shortly: • Invitation of collaborators • Assignment of user feedback to a collaborator • Annotate and comment a user feedback with other collaborators directly from the interface • New integrations will be added, and prioritized according to your feedback. Thanks @b_diolez for the hunt !