Vocal: AI voice agents for consistent customer service

Hey Product Hunt 👋 Launching today from Audos Demo Day: Vocal's public debut. I manage customer support teams, and contact centers as part of that — externalized operations included. So I've watched this problem repeat itself across both sides: internal teams and the contact centers we work with. Two agents handle the same call and produce completely different experiences for the customer. Different answers, different behavior, different outcomes. Every day. The root causes I kept tracing it to: gaps in training resources, and individual character differences you simply can't control at scale. There's no reliable fix — operations leaders absorb the chaos. Vocal automates the predictable slice: the highest-volume, lowest-complexity call types that flood in every day. Aria, our AI voice agent, handles them the same way every time — consistent answers, accurate information, escalates when a human is actually needed. You start with 1-2 scenarios, prove consistency, and expand from there. Happy to answer anything! The scenario builder, how escalation works, what our first customers are seeing. Ask me anything. 🎤