UI 8 receives mixed reviews, with significant criticism from users regarding poor customer service, unresponsive support, and issues with subscription renewals. Many users express frustration over the lack of transparency in the product review process and revenue policies that seem to undermine creators. Despite these concerns, some users appreciate the extensive library of design resources and commend the professionalism of the team. However, the overall sentiment leans negative, with many users advising caution due to the platform's operational and support shortcomings.
