I started building Trrack.it as a simple way for freelancers and small agencies to keep track of all their client websites in one place. At first, the focus was mostly technical: uptime, SSL/domain expiry, incidents and alerts. But after talking with freelancers and agency owners, the same problem kept coming up: when everything is running smoothly, clients often don’t see the work happening behind the scenes and start wondering what their maintenance fee is actually paying for. That changed the direction of the product. Trrack.it now combines monitoring with client organisation, status pages and monthly reports, with a bigger goal of making ongoing website maintenance more visible and easier to justify. Still early, so I’d genuinely love feedback from anyone managing client websites or selling maintenance retainers.

Trrack.it

Show clients what their maintenance fee pays for

Show clients what their maintenance fee pays for