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What is ticketflip.ai?
ticketflip.ai is a Zendesk plugin that automatically assigns support tickets to the best fit agent using a personalized AI model. Model is based on historical data of resolved tickets considering the chosen threshold. Tickets are analysed in the real-time.
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ticketflip.ai
ticketflip.ai is a Zendesk plugin that automatically assigns support tickets to the best fit agent using a personalized AI model. Model is based on historical data of resolved tickets considering the chosen threshold. Tickets are analysed in the real-time.
