Most distribution businesses where we are run on five things at once: WhatsApp for orders, Excel for stock, a paper notebook for cash, a POS, and the export desk on its own spreadsheets. One sale ends up in five places that don't agree, and money leaks quietly in every gap.
We spent the last 2 years building Tawrida to put the whole thing on one record a rep takes an order on their phone (offline, credit-checked before it even saves), and that same record is what the warehouse ships, the books reconcile the same day, and the export desk clears all the way to a loaded container: ACID, customs, certificates, the letter of credit.
The Arabic-first approach is really thoughtful. One thing that would help our team is a built-in customer statement generator that pulls outstanding balances by branch and emails it automatically each month, saves us a lot of manual work chasing payments.
@ceylin_hav31023 Thanks, Ceylin! That's a great suggestion. Customer statements are definitely on our roadmap, and having them generated automatically by branch with scheduled email delivery would save finance teams a lot of time on collections. We also want to make them flexible enough to support different customer and aging formats. Really appreciate you sharing this use case!