Hey Product Hunt community! 👋 I'm the maker behind SupportGenie AI, and I am beyond excited to share what we’ve built with you today! 🧞‍♂️ 💡 What inspired this? Every founder, indie hacker, and engineer knows this exact feeling: you just shipped an awesome product update, and within 48 hours your inbox, DMs, or Slack are flooded with the exact same repetitive questions: - "How do I connect my custom domain?" - "Where do I find my API keys?" - "How does your refund policy work?" You know you need customer documentation, but writing docs is painful, tedious, and the last thing you want to do after coding all week. On top of that, legacy helpdesk tools like Zendesk or Intercom lock their article centers behind bloated $120+/month per-seat enterprise paywalls. Lean SaaS teams simply don’t have the time or budget for that. 🛠️ What problem are we solving? We built SupportGenie AI to act as your autonomous documentation specialist. Instead of spending 3 hours writing a technical guide: 1. Dump your raw thoughts: Paste 3 messy bullet points, an informal Slack explanation, or quick code notes. 2. Instant Synthesis: SupportGenie’s autonomous pipeline transforms your notes into structured, searchable support articles with step-by-step numbered instructions, callout tips, and code blocks in seconds. 3. Instant Hosting & Embed: Your entire branded knowledge base is published live on your custom URL, complete with a 1-line embeddable in-app help drawer widget so your customers get answers without ever leaving your web app. 🔄 How did the product evolve? When this project started, we originally envisioned a simple AI text formatter. But as we began testing it with founders, we realized a crucial truth: documentation is useless if it feels disconnected from your product. That insight completely reshaped our architecture: - We built a full White-Label Theme Studio so founders can match their exact brand colors, logos, and custom CNAME subdomains with zero watermarks. - We engineered the In-App Embed Drawer (widget.js) that drops into any web app with a single

SupportGenie AI

AI Help Center Builder for Modern SaaS

AI Help Center Builder for Modern SaaS