Stripe

Stripe

Financial infrastructure for the internet
340reviews
1.6Kfollowers
Visit website

What do people think of Stripe?

The community submitted 340 reviews to tell us what they like about Stripe, what Stripe can do better, and more.
What do you think about Stripe?
Leave a rating or review for the community
4.3/5All time (54 reviews)
3.4/5
Recently (7 reviews)

340 Reviews
AbdulHafeez Sadon
CAE Engineer • Tech Stack Enthusiast
21 reviews
Verified
I have been using Stripe for a few months now and I must say that I am very impressed by this company. It's not just a payment processor, but a whole platform for the internet economy. It offers a wide range of products and services that cater to different needs and scenarios of online businesses. Whether you want to accept payments, create and manage cards, build a marketplace, or launch a subscription service, Stripe has you covered. Stripe is very easy to use and integrate with your website or app.
Share

Alina Vader Lapusneanu
CEO @ Fiskl AI Accounting
5 reviews
Verified
Excellent gateway for our billing engine, especially when it comes to currencies and coverage. Great for our customers that invoice via Fiskl, as we can reconcile seamlessly from invoicing, payments, banking to accounting with our API automation and AI engine.
Share

Josh Saunders
Solving tech problems since 2019
1 review
I've been using them since their inception. Their protection against chargeback is horrible. They pretend they are middleman and they can't do anything and let it happen over and over again. If we lose case they charge £15 per case. Even if a customer has made purchase of £0.01 we pay them £15 if we lose chargeback case. Sometimes back they introduced a service which allows us to have less chances of getting ripped off by fucking customers. We had to pay hefty fee for this service. Since paying them this ransom cases chargeback cases have dropped and so does earning which has dropped to almost nothing. Even after paying this ransom money we still get chargeback or refund cases dumped on us. Oh, forgot that we have to fucking reply to each and every case separately even if it's the same customer and purchased same services. Previously before paying the ransom fee when I complained to them for the chargeback cases they gave excuse that they are a middleman so they can't do anything and suggest to pay ransom. What is your fucking excuse now even after paying this ransom fee? Still Middleman or some other lame excuse? WTF! Stripe you suck, I wish you get fucked in same way.
Share

Ryan Robinson
Stripe sucks balls. Slowest payment…
1 review
Review of Stripe Apps
Stripe is the slowest payment option in earth. You do work, and will not get your payment for weeks from Stripe… they say they have instant pay that even takes weeks…. They do not understand what “instant” means…. If I work that day I should get paid that day, not a week or more after……
Share

Ruben Boonzaaijer
Co-Founder of Ringly.io.
9 reviews
Verified
How to guarantee payments are managed correctly (unlike paypal): use stripe.
Share

Camille Fournier

Engineering

2 reviews
Easy to use, clear documentation and well-thought back-office
Share

Vitor Seabra

Founder & Leadership at Pluga

5 reviews
Stripe is an amazing tool, specially if you want to easily integrate to your payment system and show liability to customers
Share

Sol
Sol
Founder
6 reviews
This is a review of Stripe Atlas: There is a pretty major bug in their dashboard or the Atlas process itself which has caused a bit of a nightmare for my two businesses. My active business (oldco) which is collecting payments in production somehow got clobbered when they set up my new Stripe Atlas business (newco), and it became a bit of a tragic comedy - the newco suddenly was named the same name as my oldco and both the dashboard and customer service swore up and down that they established oldco (they had not), even though I had their own documents to prove that newco had been set up by them. Now I'm about 15 messages deep in a quagmire of terrible customer service, punting the tickets back and forth, finger-pointing at other teams and at me (as if this was something I could have possibly done) - they basically seem to have no idea what they are doing. I wished I could recommend them, as I like Stripe in general - but this issue and the lack of competent customer service to handle it is quite distressing.
Share

Brendan Levin

Founder & Leadership at Simply B2B

6 reviews
The most powerful tool for payment collection. Our best use case is the customer account management function. Clients who have signed up on https://simply-b2b.com can visit the customer portal to extend subscriptions or add features
Share

Ru Pole
Ru Pole
I'm a product lover turned manager
11 reviews
It does what it needs to do. Not very intuitive for my taste
Share