Statbot

One-click, zero-setup analytics & insights for Intercom

2 followers

One-click, zero-setup analytics & insights for Intercom

2 followers

One-click business & growth analytics for Intercom. We import your Intercom data and build professional reports. We have insights on Acquisition, Engagement, Retention, Segments & Tags and Customer Service.

Launch tags:Web App•Customer Success•Analytics

Launch Team

Framer AI AgentsDesign and publish professional sites with AI

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This looks awesome @akebrattberg What's the story behind this product? Who's your ideal client for this solution?

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11yr ago

Statbot

Maker

@gregoiregilbert Thanks Grégoire! Basically I first got the idea when I was browsing “label:intercom” in Gmail. :) label:intercom

Funny story though because I didn’t act on it at the time. A couple of months later I discovered Statbot by a friend. He didn’t want to continue pursue this space so I made an offer and here we are. I’ve started to make a few changes but basically trying to get as much feedback as possible at the moment so I make sure I build the right product. I am primarily focusing on SaaS apps atm but have a few customers with iOS/Android apps as well. The thing I like most with these kind of add-ons (like Baremetrics as well) is that it just works, out of the box. No setup or configuration.

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11yr ago

Kalisi

@gregoiregilbert hmm I'm probably an ideal customer. I've already pinged my head of user acquisition to sign up. he manually creates cohort spreadsheets and reports so this is well worth it. cheers @akebrattberg for a solid mvp to a growing problem for growing SaaS companies that put customer happiness first with @intercom

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11yr ago

Statbot

Maker

@taylorhou Thanks Taylor! I would love to hear more from your colleague what he's needs are.

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11yr ago

CannaBuzz

Are you storing any of the data that you're pulling from Intercom? If so, what's your security situation?

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11yr ago

Statbot

Maker

@samhouston Sorry, I missed this comment! Yes, we store the data we pull. We use Postgres on Heroku. We're on SSL. We will never share data to anyone.

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11yr ago

CannaBuzz

@akebrattberg No worries. Do you encrypt the data at all?

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11yr ago

Statbot

Maker

@samhouston Data is encrypted in transit, but not yet at rest. We are definitely looking to address this, but won't be done very soon.

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11yr ago

@akebrattberg @samhouston How about now? Is the data encrypted?

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10yr ago

Statbot

Maker

@gidea @samhouston Missed this. Yes, now data is encrypted at rest AND transit. :)

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10yr ago

Mibo

Between this and http://addcharts.com/ there are a growing number of apps building analytics for analytics apps!

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11yr ago

Statbot

Maker

@barryhand Yes, keep em coming so we all can get better at this! :)

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11yr ago

Podia

I'm really enthusiastic about intercom add-ons like Statbot. I think there's huge potential to create a Stripe-like ecosystem of small businesses

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11yr ago

Always great to see more data and analytics brought to the customer experience - if it gets measured, it gets done! Nice job!

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11yr ago

Statbot

Maker

@sarahleeyoga Thank you Sarah!

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11yr ago

Statbot

Maker

@ideasasylum Thanks Jamie and yes, we think so too. Intercom is great and this is just a start. I sure appreciate feedback and ideas on how I can take this further. :)

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11yr ago

Unwrinkly

Really like this, design looks clean too. I think a free trial option might be more effective than a money back guarantee. We've all got very used to trying out new services without having to commit, might put people off signing up.

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11yr ago

Statbot

Maker

@peterryder16 Thanks for you feedback. We decided to try this strategy first, with inspiration from @shpigford but might try the Trial-strategy later as well. We'll see.

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11yr ago

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Reviews

@gregoiregilbert Thanks Grégoire! Basically I first got the idea when I was browsing “label:intercom” in Gmail. :) label:intercom