Integrating Smartypilot into our e-commerce platform, powered by TeamSystem Commerce, has completely transformed the search experience. The native search was extremely limited, often failing to provide relevant results and offering no insights into what our customers were looking for. This made it difficult for users to find products and for us to understand their needs.
Since adopting Smartypilot, everything has changed. Searches are now much faster and more accurate, helping customers find what they need effortlessly. The ability to track search queries has given us valuable insights into what users are looking for, even highlighting demands we hadn't considered before. The AI-powered synonym system is a game-changer, allowing us to refine results and guide customers even when they use different terms or misspellings.
