Sips By is the only (truly) personalized tea subscription club. They send members four new teas based on their flavor preferences every month, curated by data analytics and tailored by the team. Discover matches across thousands of top rated, multi-brand teas.
Love Sips by! I've been a subscriber for over a year now and have discovered so many new teas I never even knew existed. I set my profile to include only or mostly loose leaf teas. Each month, I can go in and rate each one and I've actually noticed a difference over time in the teas I get. They also take into account certain things you don't want (I hate stevia, for example, and I've never received a tea with stevia). Over the holidays, I gifted Sips by to a friend and there were a few system issues with gifting I think (she wasn't able to activate the code the first time), but customer service was helpful and got it resolved. The system issues seem to have been resolved since, because I recently gifted Sips by to my mom for Mother's Day and there were no issues at all. I also love Sips by's curated non-subscription boxes - I bought a Sleep Tea Box because I have trouble sleeping and the teas worked wonders. Definitely recommend!
Gave a gift subscription. Recipient was required to provide credit card information and sign up for auto renewals to redeem the gift. What a cheap ploy to make more money off someone claiming a gift.
Hi Tiffany!
Thank you for your review. Gift cards can be used towards items in the tea shop or personalized subscriptions. We also are happy to help redeem those gift cards without a payment method needed by the gift recipient. We are happy to assist if you will please reach out to our support TEAm. Thanks!
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I signed up a few years ago and have kept my subscription ever since. Great alternative to coffee every morning and I really enjoy all the themed boxes they offer as well. I've never had any issues with lack of variety like others are saying. Great mothers day present too!
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It's the gift that keeps on giving! I'm more of a coffee drinker myself, but I gifted a sipsby subscription to my sister for her birthday last year because she is very into wellness. Every now and then she'll text me a pic of the teas she receives and any new favorites she finds. She only has great things to say about her experience and it was the perfect gift for her.
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I love how responsive this whole process is and how they actually pay attention to how I rate stuff and I see that responsiveness in each successive tea box. I loved my box this month. It had a great variety of tea and I enjoyed it all.
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My daughter gifted this to me and it's great. I recorded my likes and dislikes in the tea quiz and am happy with the results. I discovered a Tumeric tea that I really like a lot!!
Sips By is running a holiday promotion via an IndieGogo Campaign to raise funds. Some good deals if you are looking to try new stuff. Check out the link on this post. (Don't work there; just a fan of the service)
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Bought as gift. Wife never able to activate code. Customer service rarely responded and unable to correct. Never sent a refund as they said they would. Doesn't return emails. No telephone number to contact company. Takes your money and provides no product or refund.
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@ivan_kim_biss We’re so sorry you had this experience. We unfortunately experienced a system error around the holidays that prevented a small percentage of gift recipients from redeeming their codes. Our small team did their best to respond to everyone in a timely manner. This issue has since been resolved, and all customers who experienced this issue were ultimately given a new gift code or refunded. If you have any additional questions or feedback please feel free to reach out to us at tealover@sipsby.com.
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Faster ship times, spacing in between billing. My issue with them is that I am billed on the 20th of each and by the time my teas arrive. It is time for me to be billed again. The variety of teas is pretty good. Normally 4 a month with about 4 each of each flavor. It's an amazing service. I just wish they would iron out either getting the teas shipped out quicker or once they charge you. Ship your teas immediately afterwards.
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@mz_opinionated Thank you for trying Sips by! We’re glad you enjoy our service. Thank you for the feedback about shipping times. Due to our unique personalization and fulfillment process, our boxes can take a little bit longer to pack than if we gave the same teas each month to all of our customers (we take personalizing teas to your preferences SERIOUSLY!!). We want to make sure that our subscribers are receiving the best teas possible each month. If you’re looking for products that ship immediately, we offer a variety of non-personalized special-tea boxes and a non-personalized subscription in our online tea shop at sipsby.com/collections.
Sips by - Personalized Tea Discovery Box