Sips by - Personalized Tea Discovery Box Reviews - Pros & Cons 2024

What do people think of Sips by - Personalized Tea Discovery Box?

The community submitted 57 reviews to tell us what they like about Sips by - Personalized Tea Discovery Box, what Sips by - Personalized Tea Discovery Box can do better, and more.

3.3/5All time (6 reviews)

1/5

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57 Reviews

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Emily

Storyteller

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1 review

I have been subscribed to Sips By for almost two years. I am a HUGE tea fan. I was excited when I discovered Sips By. I love that they are female owned & provide minimal, eco-friendly packaging! It is empowering & inspiring to see. I look forward to receiving my monthly curated boxes and discovering what the "surprise" teas will be. I love that I can update my tea preferences & rate my teas. Sips By takes note of my preferences & ratings. I have noticed that my next box always reflects them! As a long term subscriber, I also love that if I am travelling, I can skip a monthly box (at no cost), which is super convenient! I set my preferences to a mix of bagged tea & loose leaf tea. For the loose leaf tea, Sips By always provides tea sachets inside a muslin bag (that can also be re-used for making tea). I often bring my Sips By box with me when I travel, so I can have delicious tea options to enjoy! One of the most rewarding things about Sips By is being able to discover tea brands from all over the world, many being small businesses! I live in Canada, so the only downside to Sips By is the shipping is about the same price as the box, but as a small business I understand it can be challenging to find a better shipping rate on international orders. If you are debating about Sips By, I 100% recommend ordering a box from them.

May 18, 2023

Tricia Andrade

Just a girl interested in the new

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1 review

Review of Sips By

I don’t think it’s worth it - a lot of the teas are offered in the stores and you can buy full packs of teas for less than this - all you get are 4 samples of tea bags based on the profile that is created. The teas are not special or new brands or unique offerings. It’s like I went through my pantry and put a few tea bags in a box and sent it to a friend. Ridiculous - it was a gift to me so not complaining just expected more - I have other subscription boxes that are super generous and allows me to try new brands that I wouldn’t of known about especially small business owners. This is just taking store bought teas and putting in a box - not worth it - waste of money!!! I can’t believe people like this- to each their own I guess

Mar 11, 2022

Melissa M.

@more_tea_not_less

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1 review

Review of Sips By

Love Sips by! I've been a subscriber for over a year now and have discovered so many new teas I never even knew existed. I set my profile to include only or mostly loose leaf teas. Each month, I can go in and rate each one and I've actually noticed a difference over time in the teas I get. They also take into account certain things you don't want (I hate stevia, for example, and I've never received a tea with stevia). Over the holidays, I gifted Sips by to a friend and there were a few system issues with gifting I think (she wasn't able to activate the code the first time), but customer service was helpful and got it resolved. The system issues seem to have been resolved since, because I recently gifted Sips by to my mom for Mother's Day and there were no issues at all. I also love Sips by's curated non-subscription boxes - I bought a Sleep Tea Box because I have trouble sleeping and the teas worked wonders. Definitely recommend!

May 8, 2020

Kim Brinkman @kim_brinkman

Hi Melissa, Thank you so much for your review! We are so happy to have you in our communi-tea.

May 16, 2023

Tiffany Bowers

Just here to rate

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1 review

Gave a gift subscription. Recipient was required to provide credit card information and sign up for auto renewals to redeem the gift. What a cheap ploy to make more money off someone claiming a gift.

Dec 26, 2022

Kim Brinkman @kim_brinkman

Hi Tiffany! Thank you for your review. Gift cards can be used towards items in the tea shop or personalized subscriptions. We also are happy to help redeem those gift cards without a payment method needed by the gift recipient. We are happy to assist if you will please reach out to our support TEAm. Thanks!

May 16, 2023

Rachel Gallaher

Hdjd

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1 review

Review of Sips By

I received an offer through my phone carrier for a free sample box of tea by sips by. My boyfriend is a tea drinker so I thought we’d try it out. He wasn’t impressed and felt the tea would have otherwise been over priced. When signing up, they ask for a card number so I gave one that was a temporary card that expired shortly after accepting this offer. At the time I was not aware I was signing up for a subscription, and thought I would be receiving a sample box. Fast forward the following month, after not being able to process my card, the company somehow got my PayPal information and charged my account! I absolutely never gave them my PayPal information and can’t imagine where they got it from. I made a complaint with support (Katie) and even with explaining this fraud they refuse to give me a refund. Worse I feel my identity was violated. Do not use this company.

Jun 28, 2022

Kim Brinkman @kim_brinkman

Hi Rachel! Thank you for trying out Sips by! The offer of the first box free in a subscription is stated on our website and on the page of the offer you claimed. I'm sorry if there was any confusion. We could not have had your PayPal information without it being provided, but I can certainly understand the frustration. Please reach out if we can do anything additional to make this right for you.

May 16, 2023