I keep hearing the same thing from trainers, coaches, and photographers: a client no-shows or cancels last-minute, and there's nothing they can do. That hour's just gone.
Most booking tools stop at a reminder. Some let you take a deposit, but it's clunky and optional, so people skip it.
I'm building Sessurely around the opposite idea: keep a card on file and automatically charge the no-show/late-cancel fee, so the cost lands on the person who flaked instead of the pro. Building it solo, still early.
Curious how people here actually deal with this today:
Tried it for a few bookings last week and the deposit feature alone is worth it. Loved how the no-show fee kicks in automatically without any awkward back-and-forth.
Finally something that handles the deposit and no-show fee piece without me having to babysit it, set up a session in like two minutes.