What do people think of Segment?
The community submitted 50 reviews to tell
us what they like about Segment, what Segment can do better, and
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4.9/5All time (2 reviews)
1/5
Recently (0 reviews)50 Reviews
In "We Are Learning," Segment serves as the backbone of our data-driven decision-making process. Its Customer Data Platform (CDP) capabilities have streamlined the way we collect, unify, and analyze customer data across multiple touchpoints. This centralized data management has not only simplified our analytics but also enabled more precise and targeted customer engagement strategies. Segment's ease of integration with other tools in our stack, such as Intercom for customer support and Auth0 for authentication, provides a cohesive, end-to-end view of our user interactions. Overall, Segment has been instrumental in elevating our customer intelligence, thereby aiding in the optimization of our product and the effectiveness of our customer outreach.
In response to "What is your favorite tool for data analytics? 📈"
It plugs in with almost every major analytics tool you might use for product insights.
Recommended this product
Review of Segment
A fantastic idea and very well executed but to say all it really does is pass data on to other services, is kind of expensive due to it having no real value of it's own.
Does not recommend this product
Review of Segment Personas
Tried multiple times to get a proper demo for Personas to sell it internally. The sales took over a week to respond and when they did kept treating me like we had no cash and shouldn't bother.
I'm the brand manager for two superannuation companies... we HAVE money.
Really not impressed.