Viktor.comAn AI coworker that actually does the work
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Routing software & last mile management
Plan smarter routes and manage every delivery
12 followers
Plan smarter routes and manage every delivery
12 followers
HelloRoute turns daily orders into on-time deliveries: optimize multi-stop routes, dispatch drivers, track stops live, and share customer tracking links.
How does the driver app handle mid-route changes if a customer cancels or adds a last-minute order?
@eatayurt72035 we offer an auto route reoptimizatuon that runs if a change occur to the stops
To ensure that we always have the correct sequence of stops and 100% guaranteed efficiency without a dispatcher or planner intervention
@eatayurt72035 its handled using out auto route reoptimization that triggers after touching in progress routes
The live tracking links for customers are such a thoughtful touch, keeps everyone in the loop without flooding drivers with calls. Nice execution on a genuinely messy problem.
@idemodrb those links also turn into surveys once the delivery is completed to ensure we know how the team is doing
The live customer tracking links being shareable straight from the route view is such a thoughtful touch.
@hamzasefil3idj those links also turn into surveys once the delivery is completed to ensure we know how the team is doing
A driver app with a one-tap "issue" button would help a lot right from the field, like a flat tire or no answer at the door, and it should auto reroute that stop to another driver without anyone having to call dispatch.
A driver app with built-in turn-by-turn voice directions would save a lot of headaches, especially for new hires who don't know the streets yet. Would also help if it showed the customer's preferred drop-off instructions right on the stop screen instead of buried in the order details.