Launching today
Ringline
talk to customers while they’re still on your site
3 followers
talk to customers while they’re still on your site
3 followers
Ringline shows your team who is on your product and what they are doing, and lets them call a customer in the browser while that customer is still there. Voice only and never recorded.
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Promoted
Hi Product Hunt, I’m Charles, and I built Ringline.
Most customer outreach starts after the customer has gone. Someone gets stuck at checkout, reads your pricing for five minutes, or loops between two pages, and you find out from a report the next day. By then your follow-up email is one more thing they won’t open.
Ringline shows your team who’s on your product right now and what they’re doing. When a conversation would help, an agent offers a voice call in the browser and says what it’s for. The customer taps to accept, then the browser asks for their microphone. Nothing to download and no screen sharing.
What it’s good for:
🛟 Rescue: a rule spots two failed payments or rage clicks and rings a free agent before the customer gives up
👋 Onboarding: walk this week’s sign-ups through setup while they’re in the product
💬 Sales: talk to a trial customer who’s on your pricing page right now
🔍 Research: ask the exact customers you want to hear from for five minutes, with your questions on screen
I cared a lot about not being creepy:
• Calls are voice only and never recorded
• The customer always says yes twice: once to the call, once to the microphone
• Every invite shows Mute, End call and “the agent can see your activity on this site only”
• A decline blocks new invites for 7 days, and every invite and call lands in an audit log
• Forms only report that a field had an error, never what was typed
It’s built it for real networks: audio only, about a 10 KB script, and 15 seconds to rejoin a dropped call.
Setup is one snippet. Your server signs each user’s ID, so nobody can pretend to be one of your customers.
There’s a 14-day free trial with no card, and plans start at about US$50 a month for 3 people and 1,000 minutes.
I’d love to hear the moment you’d want to call a customer, and what would stop you. I’m here all day to answer questions.